Contract & Service Management

GKSD ProCure also covers the role of contract manager in the provision of services and in the adoption of innovative solutions that require the design of complex service models. We provide careful assessments of in/outsourcing and updated, articulated contractual and partnership models. GKSD ProCure boasts specific expertise in the various hospital areas such as: facility management, clinical engineering, full equipment management, technical services, service technologies and equipment (laboratory, dialysis, imaging).


  • Feasibility studies and design of service models
  • Evaluations (technical, economic and legal) for insourcing and outsourcing choices
  • Support for the creation of optimised requirements
  • Search for partnerships and management of competitive processes
  • Adoption of innovative pricing/remuneration models
  • Creation of customised contractual models
  • Definition of service SLAs and related control models
  • 360° management of service contracts


  • Optimisation of spending with respect to the chosen service models
  • Improvement of service and compliance standards
  • Effective control of service performance
  • Project management and change management to support the adoption of new service models
  • Reduction of the effort for the management of suppliers and partners
  • Access to vertical technical, regulatory and legal expertise